Maria Collins, New York Life
Alexis King Wilson, Oberland
Estelle Roth, Novartis
CSR outcomes may be strong, but leadership is asking a more precise question: what measurable value did this create for the business?
Anchored in the Precision with Purpose framework, the session introduces a practical, repeatable playbook—Align → Measure → Prove → Communicate—designed to move organizations from activity-based reporting to credible, decision-grade business value reporting, without metric overload or performative storytelling.
CSR leaders from Novartis, Endeavor, and New York Life Foundation will share case studies showing how their organizations selected a focused KPI set, used accessible data sources (CSR platforms, HR/people analytics, engagement and pulse surveys, partner feedback), and translated results into clear leadership narratives that resonate with executives.
Attendees will leave with strategies to:
- Apply the Align → Measure → Prove → Communicate framework to translate CSR activity into credible business value
- Map CSR initiatives to business outcomes using a clear logic chain (CSR activity → business priority → mechanism → KPI)
- Identify a focused set of 3–5 executive-ready KPIs tied to priorities such as talent, culture, trust, brand, and leadership development
- Use practical data sources without needing a large analytics team
- Partner effectively with HR/People Analytics, Finance, L&D, and Communications to validate metrics and inform leadership decisions